Inbound Technical Support Representative

JOB DETAILS:

Teleperformance Columbia is Growing Again!
Now hiring TECHNICAL SUPPORT PROFESSIONALS for a high-end satelite TV provider.

Entry level of pay (after training): $9.50 /hour.
Paid training-Awesome Advancement opportunities-Great Benefits

Job Responsibilities;
Answer technically complex inbound calls from customers regarding their product.

We''re looking for Technical gurus with experience in:

• Fielding technically complex inbound calls
• Assessing needs of caller in a timely manner and instruct how to correct technical problem
• Resolving issues and complex problems with hardware and software *
• Working in a fast paced environment
• Accurately targeting problems and know which situations to escalate
• Takes responsibility for all problem resolutions

Job Requirements

• Have 6 months call center experience or something comparable?


• Have somewhat of a technical mind?


• Have experience in repairing hardware and software issues?

Must be 18 years of age, have a HSD or GED and complete pre-employment background checks and drug testing.
Company Information:

Teleperformance is a global expert in contact center management, creating more value through a better customer experience.   Teleperformance provides contact center solutions around the world 24/7, delivering superior performance in customer management, while strictly respecting highly ethical and socially responsible values.

At Teleperformance we believe that what makes us so successful, first and foremost, are our employees. The quality of service we provide is also the key foundation for our growth. Along with having a highly committed and active management team that is second to none in this industry, our financial stability, global reach, flexibility and technology are also unsurpassed.

Apply today online or in person Monday-Friday, 8am-4pm- at the location listed on the right.